Convin vs Hintro: Contact-Center AI vs a Real-Time Sales Copilot
Convin and Hintro both surface live AI prompts during calls, but they serve different floors. Convin is a contact-center AI platform with real-time agent assist, supervisor alerts, QA automation, and multilingual AI voice agents, sold as customized plans. Hintro is a real-time AI sales copilot a single rep installs on a desktop, with published plans from 499 INR (about $6) per month.
If you run a contact center and need supervisor visibility and QA at scale, evaluate Convin. If you are a rep or a small sales team that wants private live help on your own calls, Hintro is the focused tool. Competitor details checked against convin.ai on September 14, 2026.
Quick answer
Choose Convin for contact centers needing real-time agent assist plus supervisor alerts, QA automation, and AI voice agents.
Choose Hintro for individual reps and small sales teams who want a private overlay copilot with Boxy Controls, Knowledge Base grounding, and native Hinglish suggestions at published prices.
What is Convin?
Convin is a contact-center AI platform. Its Real Time Assist Agent listens to live calls and surfaces prompts, answers, and checklists on the agent's screen, while Supervisor Assist adds real-time visibility and alerts. Convin also offers QA automation, conversation intelligence, and multilingual AI voice agents. Plans are customized per business rather than published.
What is Hintro?
Hintro is a real-time AI sales copilot for live calls. Its desktop app Boxy runs as a private overlay on the rep's screen, invisible to other participants, with no contact-center infrastructure required. Boxy Controls give one-tap prompts: What to say next, Handle objection, Explain clearly, and Ask a good question, plus custom controls.
Boxy answers from the rep's own Knowledge Base of documents, quick notes, and Custom Vocabulary. It transcribes in English, Hindi, and Hinglish and can suggest in Hinglish. Over 500 users have processed more than 1,000 hours of live calls on Hintro. Plans are published: Lite 499, Essential 1299, and Power 2599 INR per month.
Pricing compared
Convin | Hintro | |
|---|---|---|
Public pricing | No, customized plans | Yes, three plans |
Entry price | Not published | 499 INR (about $6) per month |
Buyer | Contact-center leaders | Individual reps and small teams |
Free trial | Demo process | Self-serve signup |
Feature comparison
Feature | Convin | Hintro |
|---|---|---|
Live prompts during calls | Yes, Real Time Assist | Yes, Boxy Controls |
Supervisor alerts | Yes | No |
QA automation | Yes | No |
AI voice agents | Yes, multilingual | No |
Works without center infrastructure | No | Yes, desktop app |
Custom live prompts | Admin-configured | Custom Boxy Controls per rep |
Hinglish live suggestions | Multilingual voice agents; live Hinglish rep suggestions not advertised | Yes, built in |
Post-call artifacts | Conversation intelligence | Summary, speaker-labeled transcript, AI Interactions log |
Where Convin wins
Convin is built for the contact-center buyer. Supervisor Assist, QA automation across every call, and AI voice agents that handle volume are capabilities Hintro does not offer. If your organization runs a phone floor with compliance and QA requirements, Convin's platform matches it.
Where Hintro wins
Hintro is built for the rep, not the floor. There is no customized-plan negotiation, no integration project, and no supervisor layer to configure. A rep installs Boxy, loads a Knowledge Base, and gets live objection help on the next call. Published pricing starts at 499 INR per month, and Hinglish transcription plus live Hinglish suggestions come built in for teams selling to Indian buyers.
Product details live at Hintro product and pricing. For more honest comparisons, see Cluely vs Hintro and Balto vs Hintro.
FAQ
Is Convin free?
No. Convin offers customized plans for businesses rather than published per-user pricing.
How much does Hintro cost?
Hintro plans are Lite at 499 INR, Essential at 1299 INR, and Power at 2599 INR per month, roughly $6, $15, and $30.
Do both tools support Indian languages?
Convin offers multilingual AI voice agents. Hintro transcribes English, Hindi, and Hinglish calls and can generate live suggestions in Hinglish for human reps.
Which is better for a contact center?
Convin, because it combines live assist with supervisor alerts, QA automation, and voice agents. Hintro serves individual reps and small teams outside contact-center infrastructure.
Does Hintro replace a QA platform?
No. Hintro focuses on helping the rep during the live call and producing post-call artifacts. It does not offer QA scoring or compliance monitoring.
Sources: Convin pricing and Convin Real Time Agent Assist, checked September 14, 2026. Convin features and pricing may have changed since.